Terms and Conditions

1. Definitions

In these Terms and Conditions:

• "Service" refers to commercial dispute resolution services provided by Wasata Group
• "Client" refers to any individual or business entity engaging our services
• "We," "Us," "Our" refers to Wasata Group
• "Agreement" refers to these Terms and Conditions together with any service engagement letter
• "Website" refers to our online presence at wasatiz

2. Acceptance of Terms

By engaging our services or using our website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you should not engage our services or use our website.

You represent that you are at least 18 years of age and have the legal capacity to enter into agreements. If engaging services on behalf of a business entity, you represent that you have authority to bind that entity to these terms.

3. Service Description

Wasata Group provides commercial dispute resolution services including:

• Case assessment and strategic analysis
• Negotiation and settlement support
• Litigation and arbitration representation

Service scope, deliverables, and timelines will be detailed in a separate engagement letter for each matter. These Terms and Conditions apply to all services unless specifically modified in writing.

We reserve the right to decline representation in any matter at our discretion, including cases involving conflicts of interest or matters outside our practice areas.

4. Client Responsibilities

Clients engaging our services agree to:

• Provide accurate and complete information relevant to their matter
• Respond promptly to requests for information or documentation
• Maintain open communication regarding case developments
• Follow legal advice and strategic recommendations reasonably
• Pay agreed fees and expenses in accordance with payment terms
• Inform us of any changes affecting their matter
• Comply with all applicable laws and regulations

5. Fees and Payment Terms

5.1 Service Fees

Our standard service fees are:

• Case Assessment and Strategy: 1,050 AED
• Negotiation and Settlement Support: 875 AED
• Litigation and Arbitration Representation: 6,600 AED

Fees are stated in UAE Dirhams and are subject to applicable taxes.

5.2 Additional Expenses

Clients are responsible for reimbursing:

• Court filing fees and tribunal costs
• Translation services for documents
• Expert witness fees and consultant charges
• Travel expenses when required for case proceedings
• Document production and copying costs

5.3 Payment Terms

Payment is due within 14 days of invoice date. Late payments may incur interest charges at the rate of 1% per month. We reserve the right to suspend services for unpaid invoices exceeding 30 days.

5.4 Refund Policy

Fees for completed services are non-refundable. If you terminate representation before service completion, refunds will be calculated based on work completed at our standard rates.

6. Confidentiality

We maintain strict confidentiality regarding all client information and case details. This obligation extends beyond the termination of our representation.

Confidentiality exceptions include:

• Information required to be disclosed in court proceedings
• Disclosures necessary to comply with legal obligations
• Information shared with your written consent
• Communications with service providers bound by confidentiality

7. Professional Standards

We adhere to professional standards applicable to dispute resolution practice in the UAE. This includes:

• Maintaining competence in relevant legal areas
• Avoiding conflicts of interest
• Acting in clients' best interests within ethical boundaries
• Maintaining independence and objectivity
• Upholding integrity of dispute resolution processes

8. Disclaimers

8.1 No Outcome Guarantees

We cannot guarantee specific outcomes in any matter. Dispute resolution involves uncertainty, and results depend on many factors including evidence, legal interpretation, and procedural developments.

8.2 Strategic Advice

Our strategic recommendations are based on information available and our professional judgment. You retain ultimate decision-making authority regarding your matter.

8.3 Third-Party Actions

We are not responsible for actions or inactions of opposing parties, courts, arbitrators, or other third parties involved in your matter.

8.4 Website Information

Information on our website is provided for general informational purposes. It does not constitute legal advice for specific situations.

9. Limitation of Liability

To the maximum extent permitted by UAE law:

• Our liability for any claim arising from services provided is limited to the fees paid for those specific services
• We are not liable for indirect, consequential, or punitive damages
• We are not liable for losses resulting from your failure to follow advice or provide complete information
• Claims must be brought within one year of the circumstances giving rise to the claim

This limitation does not affect liability that cannot be excluded or limited under applicable law.

10. Indemnification

You agree to indemnify and hold harmless Wasata Group from claims, damages, or expenses (including legal fees) arising from:

• Your breach of these Terms and Conditions
• Your violation of applicable laws or regulations
• Inaccurate or incomplete information you provide
• Your failure to follow legal advice

11. Termination

11.1 Client Termination

You may terminate our representation at any time by providing written notice. You remain responsible for payment of fees for services completed and expenses incurred.

11.2 Our Termination

We may terminate representation if:

• Fees remain unpaid despite reasonable notice
• A conflict of interest develops
• You fail to cooperate or provide necessary information
• Continuing representation would violate professional standards

11.3 Effects of Termination

Upon termination, we will provide reasonable assistance in transition to new representation. Client files and documents will be returned upon payment of outstanding fees.

12. Dispute Resolution

Any disputes arising from these Terms and Conditions or our services will be resolved as follows:

12.1 Informal Resolution

Parties will first attempt to resolve disputes through good-faith discussions.

12.2 Governing Law

These terms are governed by the laws of the United Arab Emirates.

12.3 Jurisdiction

Any legal proceedings will be subject to the jurisdiction of Dubai courts.

13. Intellectual Property

All website content, including text, graphics, logos, and software, is owned by Wasata Group and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

Documents and work product created specifically for your matter become your property upon full payment of fees, but we retain copies for our records.

14. Website Use

When using our website, you agree to:

• Not attempt to gain unauthorized access to systems or data
• Not use the website for unlawful purposes
• Not interfere with website functionality or security
• Not transmit harmful code or malicious software

We reserve the right to restrict or terminate website access for violations of these terms.

15. General Provisions

15.1 Entire Agreement

These Terms and Conditions, together with any engagement letter, constitute the entire agreement between parties regarding services.

15.2 Severability

If any provision is found invalid or unenforceable, remaining provisions continue in full effect.

15.3 Waiver

Failure to enforce any provision does not constitute waiver of that provision or any other rights.

15.4 Assignment

You may not assign or transfer rights or obligations under these terms without our written consent. We may assign our rights with reasonable notice to you.

15.5 Notices

Formal notices must be provided in writing to the contact information below.

16. Changes to Terms

We may update these Terms and Conditions periodically. Material changes will be communicated through our website or direct notification to clients. The "Last Updated" date indicates the most recent revision.

Continued use of services after changes constitutes acceptance of updated terms. If you disagree with changes, you may terminate representation subject to the termination provisions above.

17. Contact Information

For questions regarding these Terms and Conditions: